ES
Elric S
1 reviews | Active since Dec 2012
27 Jul 2019, 11:13
Poor service
Not getting any feedback from your cellular department regarding repairs on my phone. Requested for the manager to call me and to date no call received.
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Replies (1)
Edgars's replyOfficial
28 Jul 2019, 17:38Hello Eric September,
Thank you for making contact with us.
Please accept my sincere apologise for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter to the store for further assistance.
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Thank you for making contact with us.
Please accept my sincere apologise for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter to the store for further assistance.
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Best regards,
Edgars's reply28 Jul 2019, 17:38
Official
Hello Eric September,
Thank you for making contact with us.
Please accept my sincere apologise for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter to the store for further assistance.
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Thank you for making contact with us.
Please accept my sincere apologise for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter to the store for further assistance.
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Best regards,