POOR SERVICE

I requested my policy document about a year now ,and all I received on the 13 Feb 2019 was Edgars Family Provider docs , I then responded to Owen Wyman to send me the rest of my policy documents. Please see email below, Please refund me all my money I contributed through this years that I have been paying for nothing. I give you guys 24 hours. please see references blow for my calls. Ref: ********** 3698GO/ Ref: ********** 0807GO / Ref: ********** 1516GO / Ref: ********** 33171GO / Ref: ********** 3317GO / Ref ********** 48

Owen Wyman **********

Feb 13, 2019, 9:00 AM

to WINNIE.MWALE

Good Morning Mrs Mwale. Please find attached. Kind Regards, Owen Wyman FIVES Tel: +27 16 ********** |Cell: +27 82 ********** |Fax: +27 86 ********** |Email: ********** Website: www.fives.co.za Fives is an authorised Financial Services Provider: FSP 46166 3 Attachments

winnifred mpoetsi Mwale **********

Wed, Feb 13, 9:30 AM

to Owen

Hi

I have 4 insurances with Edgars, and I only receive one and does not state how much I am covered for. See below list.

Accident insurance Personal funeral insurance Parent funeral insurance Family provider plan