MV
Michelle V
1 reviews | Active since Dec 2015
20 Dec 2018, 11:24
Poor service!
After posting my poor service experience with this pathetic store the manager called me. He can't even speak english properly. Now wonder Edgars from Riverside Mall Nelspruit service is so poor. Edgars can't even have decent managers. Just close your doors Edgars you mean nothing! We can live without you and get better service somewhere else.
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Replies (1)
Edgars's replyOfficial
20 Dec 2018, 12:44Dear Michelle,
Thank you for giving us an opportunity to address your concerns telephonically.
Rest assured your overall service experience will be communicated to the regional manager who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We sincerely trust that you will notice the difference on your next visit.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for giving us an opportunity to address your concerns telephonically.
Rest assured your overall service experience will be communicated to the regional manager who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We sincerely trust that you will notice the difference on your next visit.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply20 Dec 2018, 12:44
Official
Dear Michelle,
Thank you for giving us an opportunity to address your concerns telephonically.
Rest assured your overall service experience will be communicated to the regional manager who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We sincerely trust that you will notice the difference on your next visit.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for giving us an opportunity to address your concerns telephonically.
Rest assured your overall service experience will be communicated to the regional manager who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We sincerely trust that you will notice the difference on your next visit.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,