lT
lungi T
1 reviews | Active since Sept 2017
22 Sept 2017, 14:25
Poor Service
i paid up my account on the 14/09/2017 and requested a paid up letter was advised would receive it in 48 hours ,i then went back on the 20 /09/2017 at the Edgars in Cresta and was told that email was sent to wrong email i than requested ANOTHER paid up letter and was AGAIN advised of the 48 hours turn around time and still nothing , there is an urgency for this letter yet to Edgars it doesn't matter to them
Helpful (0)
Replies (4)0
Replies (4)
Edgars's replyOfficial
23 Sept 2017, 09:35Kindly furnish us with your account or ID number on ***, so that we may request the paid up letter on our valued customer's behalf. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply23 Sept 2017, 09:35
Official
Kindly furnish us with your account or ID number on ***, so that we may request the paid up letter on our valued customer's behalf. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
23 Sept 2017, 09:44Kindly furnish us with your account or ID number on ***, so that we may request the paid up letter on our valued customer's behalf. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply23 Sept 2017, 09:44
Official
Kindly furnish us with your account or ID number on ***, so that we may request the paid up letter on our valued customer's behalf. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
lT
lungi T's updateReviewer Update
26 Sept 2017, 09:21I'm not pleased I called the above numbers and now I'm suddenly being told of a balance in which I know very well was charged after I settled my account I needed this letter 2 weeks ago and now nothing I urgently need this letter by today but it seems no one at Edgars cares to assist account is ***
lT
lungi T's update26 Sept 2017, 09:21
Reviewer Update
I'm not pleased I called the above numbers and now I'm suddenly being told of a balance in which I know very well was charged after I settled my account I needed this letter 2 weeks ago and now nothing I urgently need this letter by today but it seems no one at Edgars cares to assist account is ***
lT
lungi T's updateReviewer Update
26 Sept 2017, 09:35now I'm being told about a balance that was billed after I need this letter by 12 today
lT
lungi T's update26 Sept 2017, 09:35
Reviewer Update
now I'm being told about a balance that was billed after I need this letter by 12 today