Poor Service

I bought two Verso tablets from the above mentioned store in October 2015 for both my daughters. After a few weeks a noticed that the tablets kept on switching off. So I took the tablets back to the store to return them as I was not happy with the product. The person that I spoke to bluntly told me that its a 7 day money back guarantee and now it falls in the warranty period which needs to be sent for repairs which I would have to wait for two months. His attitude was such that this is what are my options and if I am not happy with it I should deal with it. I then told him that If I sent the tablet for repairs it would take two months and it defeats the purpose of me getting kids a gift when they not going to have it. I wanted my money back as i was definitely not happy. He said I should speak to his manger. I asked him what was his complaints process to which he did not know. I am now stuck with to gifts for my daughters that does not work properly and my R2000 down the drain. According to my knowledge this goes against the Consumer Protection Act, 2008 (Act No. 68 of 2008). I will definitely not be buying from Edgar's again.