EG
Edmore G
1 reviews | Active since Nov 2015
13 Nov 2015, 13:31
Poor Service
<br> Hi there<br> <br> I have wasted a lot of time calling (call *** & ***), writing emails (to [Email Removed] and [Email Removed] and sent several faxes just to get someone to do one simple thing which takes a few seconds - to update my personal details on the system. It has taken me several weeks of follow ups but still nothing has been done up to now. I'm very disappointed by this inefficient customer service/ call centre which sometimes lie to customers who bring money to their business.
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Edgars's replyOfficial
16 Nov 2015, 15:24Hello edmoreg,
Our attempts to contact you today at 15:19 PM have been unsuccessful. Please be advised your details have been updated as per your request, you can confirm this by calling our account department or visiting a store.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 15:19 PM have been unsuccessful. Please be advised your details have been updated as per your request, you can confirm this by calling our account department or visiting a store.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply16 Nov 2015, 15:24
Official
Hello edmoreg,
Our attempts to contact you today at 15:19 PM have been unsuccessful. Please be advised your details have been updated as per your request, you can confirm this by calling our account department or visiting a store.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 15:19 PM have been unsuccessful. Please be advised your details have been updated as per your request, you can confirm this by calling our account department or visiting a store.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,