MC
Manuel C
1 reviews | Active since Oct 2010
14 Sept 2015, 14:25
POOR SERVICE
refer to complaints dd 2 jul 09h15, 12 june 10h43 , 18 may 17h07 AND 18 AUGUST<br> <br> What more can i say besides that is the service delivered from Edgars is of such a level that it cannot be measured. The tool to measure such poor service has not been developed as yet. The company fails from all levels of service delivery. We complain on here, then someone that wants to justify their salary replies with a standard letter. The \person"concerned does not even bother to follow up to ensure that the promise made done. As long as the compliant was acknowledged and rep**** to the \""person\"" then collects a salary. Lets all join the gravy train "
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Edgars's replyOfficial
15 Sept 2015, 17:54Hello manny68,
Thank you for raising your apprehensions with us. Kindly note we have referred this query to the red square department as a matter or priority which should be given full attention. We apologise for the lapse in service but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for raising your apprehensions with us. Kindly note we have referred this query to the red square department as a matter or priority which should be given full attention. We apologise for the lapse in service but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply15 Sept 2015, 17:54
Official
Hello manny68,
Thank you for raising your apprehensions with us. Kindly note we have referred this query to the red square department as a matter or priority which should be given full attention. We apologise for the lapse in service but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for raising your apprehensions with us. Kindly note we have referred this query to the red square department as a matter or priority which should be given full attention. We apologise for the lapse in service but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,