poor service

Good day<br> <br> I have been trying to find out if my account is still active for the past 2 weeks but to no avail. i keep getting this stupid message emailed back to me. We acknowledge the receipt of your e-mail. Please note that this e-mail has been identified as a duplicate as we already have a record on our system. For any further queries, please contact us on ***. Do you think that for the past 2 weeks anybody has bothered picking up the phone when you dial that number. I am so not impressed with Edgars. Has management not taken note of all the bad reports about Edgars up to in fin24? Surely you must relay to your staff that if they don't do simple stuff like answering the telephone or replying to an email, they will all be sitting without jobs when because of bad service edgars will be forced to close their doors. i am fuming<br> thank you<br> kindr egards<br> faieka<br>