ZZ
Zama Z
1 reviews | Active since Sept 2010
21 Jul 2015, 18:06
poor service
I was at Edgar's today the service was bad I even left my change the lady just left the till without saying she was shot of change even before the change sagga she was was not friendly at all
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
23 Jul 2015, 14:49Hello zzulu,
Thank you for notifying us of the unpleasant service you experienced at the above mentioned branch. Please be advised we have referred this query to the store manager as it could have been handled in a different light. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. We assure you measures will be taken to avoid the re-occurrence of this nature. Please accept our sincerest apologies for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the unpleasant service you experienced at the above mentioned branch. Please be advised we have referred this query to the store manager as it could have been handled in a different light. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. We assure you measures will be taken to avoid the re-occurrence of this nature. Please accept our sincerest apologies for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply23 Jul 2015, 14:49
Official
Hello zzulu,
Thank you for notifying us of the unpleasant service you experienced at the above mentioned branch. Please be advised we have referred this query to the store manager as it could have been handled in a different light. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. We assure you measures will be taken to avoid the re-occurrence of this nature. Please accept our sincerest apologies for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the unpleasant service you experienced at the above mentioned branch. Please be advised we have referred this query to the store manager as it could have been handled in a different light. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. We assure you measures will be taken to avoid the re-occurrence of this nature. Please accept our sincerest apologies for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,