mM
malebom M
1 reviews | Active since Oct 2011
10 Dec 2015, 13:00
poor quality
im still waiting for response after i send complain for poor quality of clothes , still waiting for response <br> <br> Dear Customer<br> <br> Thank you for your email. This is an automated response to your message<br> <br> We will respond to you within the next 48 Hours<br> <br> For urgent queries, kindly contact our Customer Service Call Centre on ***and a friendly agent will gladly assist you with your query.<br> <br> Regards<br> Customer Experience Team<br>
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Replies (1)
Edgars's replyOfficial
14 Dec 2015, 11:11Hello seshe,
We tried contacting you at 10:25 AM but we couldn't reach you.
Kindly note the discretion lies with the store manager. If the item is not in the original condition, then the store manager will make a decision based on the condition of the shoes.
We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 10:25 AM but we couldn't reach you.
Kindly note the discretion lies with the store manager. If the item is not in the original condition, then the store manager will make a decision based on the condition of the shoes.
We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply14 Dec 2015, 11:11
Official
Hello seshe,
We tried contacting you at 10:25 AM but we couldn't reach you.
Kindly note the discretion lies with the store manager. If the item is not in the original condition, then the store manager will make a decision based on the condition of the shoes.
We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 10:25 AM but we couldn't reach you.
Kindly note the discretion lies with the store manager. If the item is not in the original condition, then the store manager will make a decision based on the condition of the shoes.
We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,