JB
Juanita B
1 reviews | Active since Jun 2020
02 Jun 2020, 16:03
Poor Online Delivery Services-***
I placed an online order with Edgar's on the 11th May. It is the 2 June and I have not recieved my delivery. I tried calling the call centre to no avail. Covid 19 is not an exuse, other companies have meet the delivery times eg. Take a Lot and Salon 500.
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Replies (1)
Edgars's replyOfficial
02 Jun 2020, 17:00Good day Juanita,
Thank you for bringing the matter to our attention.
Kindly be advised that your query has been escalated to our online management team for further assistance.
Our sincere apologies for any inconvenience caused.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team.
Thank you for bringing the matter to our attention.
Kindly be advised that your query has been escalated to our online management team for further assistance.
Our sincere apologies for any inconvenience caused.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team.
Best regards,
Edgars's reply02 Jun 2020, 17:00
Official
Good day Juanita,
Thank you for bringing the matter to our attention.
Kindly be advised that your query has been escalated to our online management team for further assistance.
Our sincere apologies for any inconvenience caused.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team.
Thank you for bringing the matter to our attention.
Kindly be advised that your query has been escalated to our online management team for further assistance.
Our sincere apologies for any inconvenience caused.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team.
Best regards,