POOR CUSTOMER SERVICE ON ALL SPECTRUMS

<p>I would like to make one thing clear, I WILL NEVER in my life EVER use any services from Edgars. I lodged a claim on my insurance which is under Edgars on the 13th of July, it is now the 12th of September and I am still waiting on approval. I have gone to Edgars every single week since my claim was lodged only to be told that "The matter is under investigation" or to get the phone put down on me when I attempt to speak to the insurance company, when I email the guys from the insurance I get the standard "We recieved your email and would like to assist you further". IT'S BEEN MONTHS WITH NO ASSISTANCE WHATSOEVER. I am sick and tired of them playing around with me and my seemingly "trivial" matter. I now have had no way to communicate with my son who is all the way in Cape Town for over two months. I am sick and tired of taking this matter up and getting the rudest behaviour I have seen from any compony's customer service reps. Please beware, they have showed me that they really do not care.</p>