1 reviews | Active since Mar 2017
Poor Customer Service *** ***33
<p>I am not receiving any statements from Edgards for over two years now, I have gone in store multiple times and requested for them to email me the statements, to date i have not received one statement meaning that i do not know what i am paying for nor do i know the outstanding balance, yet if you miss one payment they call and threaten you, what about the consumer? Surely it should be cost effective and environmentally friendly for them to email, instead of sending it through post, why is it such a battle to get the smallest things done. You are welcome to contact me on ********** </p>
Thank you for making contact with us.
Please be advised your query is referred to our regional credit office to address the issue of not receiving statements.
Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below feedback confirming resolution:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
Please be advised your query is referred to our regional credit office to address the issue of not receiving statements.
Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below feedback confirming resolution:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
