POOR CUSTOMER SERVICE!

I bought a phone at Edgars festival mall over three weeks ago. i had to literally return the phone the following day after buying it as it was faulty, i was told that i would get it back after 7 working days. when i got there after those days i was told my phone has not been delivered yet from Samsung. I had to wait another week until i got a call from the store telling me that my phone has been delivered but it was in WHITE when i bought it in BLACK! I TOLD THEM I DONT WANT A WHITE PHONE! now i have to wait some more until the store has new stock. i am tired! these people are slacking! worst customer service ever! it sucks that i had to buy a phone for that amount of money and i have not even used it! #bringbackmyphone #edgarsmustfall