Poor Customer Service

<br> I live across the road from N1 City and hence us stopping there on our way home from work to purchase something we urgently needed. The first problem I had, I couldn't find someone on your sales floor that could assist me and this was at 16h20pm. We eventually got what we were looking for and proceeded to the point of sale. There we stood in a line with 3 customers ahead of us. There was 1 cashier and 4 other vacant terminals, I stood in that line for 25 minutes. During this time 2 other ladies came behind the counter area and the cashier asked them to assist her and they said no they can't and walked off. Another 2 ladies walked up to the cash desk and demanded that they pay for there items before me as they came from customer service. The 2nd lady came up to them and said they have to join the line but the cashier still assisted them. When I enquired why they were being helped before me she said its not her fault. She was very uprupt and walked away without giving me a explanation. I again asked her why and she stared at me pulled her face and walked away. This is extremely annoying and frustrating. We had 2 staff arguing as to why they can't assist at the cash desk. Mediocre!!!