Poor customer Service

6weeks ago i noticed i was being charged for VIP membership fee R54.50. I didnt consent to this service. Week ending 20 Sept i called the call centre and was advised they would investigate and give me feedback. I didnt hear from Edgars for more than 10 days. On 28Sept i called and was advised i should email Faiza Patel.I emailed her and was advised they were waiting for travel desk to get the recordings. Its been more than a month. I am waiting to hear from Edgars who has given them consent to charge me for VIP membership as i didnt consent to the service.<br> <br> As if this were not enough they are also charging me R25 for Sms subscription and R25 forCell C airtime subscription.I didnt consent to these charges.Moreover i have a contract with Telkom for my airtime and have never received airtime from Edgars.I contacted the call centre week ending 20Sept and again no feedback.A month later i was advised they would reverse the charges.My concern is who has given them consent to charge me and who has been receiving the airtime that i am being charged for?<br> <br> I think Edgars owes its customers better than allowing every other company to pass charges through our accounts without a consent.