tT
tvmashabathakga T
1 reviews | Active since Sept 2016
27 Nov 2019, 15:09
POOR CUSTOMER SERVICE
I bought two sports trackpsnts that I love at Edgars Active in Siyabuswa and I was told that since they are closing the store if I want to return or exchange I must go to Edgar's. Went to Centurion Mall Edgar's they couldn't assist, with the exchange since it's not their stock
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Edgars's replyOfficial
27 Nov 2019, 16:34Good afternoon Thabang M
We hereby acknowledge your complaint logged.
We apologise that you received a service that prompted you to contact us with a complaint.
Kindly be advised that the matter has been taken up with the stores management team at Edgars Centurion Mall for assistance and feedback will be provided within 48 hours.
The reference number: for your query is : ***/GO
Kind Regards
Customer Experience Team
***
We hereby acknowledge your complaint logged.
We apologise that you received a service that prompted you to contact us with a complaint.
Kindly be advised that the matter has been taken up with the stores management team at Edgars Centurion Mall for assistance and feedback will be provided within 48 hours.
The reference number: for your query is : ***/GO
Kind Regards
Customer Experience Team
***
Edgars's reply27 Nov 2019, 16:34
Official
Good afternoon Thabang M
We hereby acknowledge your complaint logged.
We apologise that you received a service that prompted you to contact us with a complaint.
Kindly be advised that the matter has been taken up with the stores management team at Edgars Centurion Mall for assistance and feedback will be provided within 48 hours.
The reference number: for your query is : ***/GO
Kind Regards
Customer Experience Team
***
We hereby acknowledge your complaint logged.
We apologise that you received a service that prompted you to contact us with a complaint.
Kindly be advised that the matter has been taken up with the stores management team at Edgars Centurion Mall for assistance and feedback will be provided within 48 hours.
The reference number: for your query is : ***/GO
Kind Regards
Customer Experience Team
***