Poor customer service
I am an existing customer with edgars and have app**** for a limit increase through sms and through email, by submitting payslips. Its been more than a week and have received no reply even though i asked for a consultant to call me back last week saturday. Very disappointed with Edgars customer service.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
01 Mar 2019, 09:42Dear Shaista,
Please accept our sincere apologies for the lapse in service experienced.
Kindly note your complaint is referred to our regional credit office team to urgently confirm the status of your credit limit increase request.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for the lapse in service experienced.
Kindly note your complaint is referred to our regional credit office team to urgently confirm the status of your credit limit increase request.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply01 Mar 2019, 09:42
Official
Dear Shaista,
Please accept our sincere apologies for the lapse in service experienced.
Kindly note your complaint is referred to our regional credit office team to urgently confirm the status of your credit limit increase request.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for the lapse in service experienced.
Kindly note your complaint is referred to our regional credit office team to urgently confirm the status of your credit limit increase request.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,