Poor customer service

It has been four days since I last posted regarding the below, I reached out via email and Facebook to Edgars... nothing.

I received my monthly statement today, I noticed a Vodacom Airtime Subscription fee for R 69 per month, I went back and noticed I have been getting charge for it every month since December 2021 and in fact twice in December 2021.

I never once consented to a air time subscription, I have a Vodacom contract and I have never received airtime from Edgars.

Total ****! I saw that they have done this before to people. I have also had Edgars in the past sign me up to insurance without my consent.

I have contacted customer support and expect a full refund! This is ******** behaviour!