WA
Wesley A

1 reviews | Active since May 2013

01 Feb 2015, 13:08

\Poor credit conduct"due to Edgars incompetence """

I recently tried to open up a contract with Vodacom but was declined due to \Poor credit conduct".<br> <br> This was due to an Edgars account I have not being paid on time. The reason for this was I switched from bills sent by post to estatements via email"

0
Replies (1)
Edgars
Edgars's reply03 Feb 2015, 10:30
Official
Hello wesavnit,

Thank you for bringing this matter to our attention. We are deeply displeasured that you haven't been receiving your statements. Please be advised we have referred this matter to the accounts department to update your credit profile as paid and closed. We assure you all matters raised on this query will be addressed accordingly

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact the accounts department on ***

Kind regards.
Edcon customer experience team,
***