1 reviews | Active since Sept 2018
Poor client service
Edgars Chris Hani don’t even deserve 1 star. They don’t update their prices and they make you feel like you’re the one who’s wrong.. I bought a shoe for more than what was stated on the box and shoe. The manager didn’t even bother to fix this mismatch. They only said it was a mistake during stock taking.. How is that a client’s problem?? Worse part when they scanned the shoes the price went up again, so I had to pay like R100 more than what I was supposed to. I’m really disappointed!! Even when I went to exchange the shoe because of size the next day, the staff were not willing to help me, saying they don’t have the size I wanted, I had to go look for the size on my own.. and boom I found the size with another different price!! Plus their attitude towards the clients is very disgusting, you’d swear they were forced to work there. Y’all deserve a zero! Especially your cashier Puleng Lerata!
Thank you for taking the time in addressing your shopping experience with us. We would like to apologize for all the inconveniences caused.
Please be advised your query has been escalated to management for assistance feedback will be provided to.
Reference number: ***/GO
Kind Regards,
The Customer Experience Department
Best regards,
Thank you for taking the time in addressing your shopping experience with us. We would like to apologize for all the inconveniences caused.
Please be advised your query has been escalated to management for assistance feedback will be provided to.
Reference number: ***/GO
Kind Regards,
The Customer Experience Department
Best regards,
