DY
Daniso Y

1 reviews | Active since Dec 2015

11 Dec 2015, 18:27

Poor Bad Service

I have been a loyal customer of your stores for the past 7 years , I have never being so humiliated. i was waiting for the Cashier to finish with other customer on the Jewellery side , \The Store Manager Simphiwe Mahlangu approached me

0
Replies (1)
Edgars
Edgars's reply16 Dec 2015, 11:36
Official
Hello danisoy,

It is with great displeasure to hear of the overall experience. That is certainly not the type of service that indicates our standards. Kindly be advised we have referred this query to management to address. Customers are the life blood of this organisation and it is our daily mandate.to render excellent customer service. We assure you all concerns raised on this query will be addressed accordingly.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Best regards,