POOR ACCOUNTS SERVICE

On 13/08/20 I received my statement dated 31/07. I made full payment of the outstanding balance on the same date. I then made a purchase of R720. I made payment of R230 and then did not receive any further statements. When I went to an edgars store I was told that I owe R700 on the account. I emailed edgars on 06/02 and received no reply to date. I then called today only to find that I now owe R800. I requested a detailed statement from August and was told it would take 48 hours. I am not willing to pay interest and other finance charges when I have not been sent statements. I purchased for the value of R720 and paid R230 so I will only pay the balance of R490. I refuse to pay any further amounts and request that my account be closed. I will not be dealing with a company that does not send me a statement and then charges me interest.