FG
Francois G

1 reviews | Active since Dec 2011

01 Dec 2021, 19:21

Poor accountancy

What a **** experience. I wanted to close my account, but I made the mistake to keep it open.

18h20 I made a purchase... Went through on credit. Signed the slip. Got the sms

19h10 and I am still fighting to get my PURCHASED clothes. Reason? Egars system does not sinc so it cant print the detail slip. Confirmed that it did went throigh, yet your system does not sinc and now it is my problem.

Trust me, this account will be closed sooner than later!

What a joke!

0
Replies (2)
Edgars
Edgars's reply02 Dec 2021, 08:36
Official
Good morning Francois.

 We are sorry that your recent experience has led you to contact us with a complaint. 

Please forward the store details .I will assist further.

Thank you.



Best regards,

Edgars
Edgars's reply03 Jan 2022, 12:45
Official
 Good day Francois. 

Trust you well.

We apologize for the delay in response. 
Feedback was provided by the store.
Should you have any further enquiries do not hesitate to contact us.

Thank you and take care.

Best regards,