POOOOOOR SERVICE in every single department.

EDGARS has telephones in all of their branches but not one individual can gather the energy to lift an arm and answer one of the 10 phones in store. where do you come up with these lazy people?? also who is in charge of the updating of owed or settled? is that person also just a manikin sitting there the whole day? my account has been settled in SEPTEMBER! but still NO update on my credit score. i must say i did not expect more... that's the reason more and more outlets close their doors. poor service in ALL departments.