EM
Emergency M
1 reviews | Active since Mar 2015
23 Mar 2016, 09:16
policy query
Since the 10th March 2016 Edgars responded to my complaint promising to call me back within 24 hours, I'm still waiting for that call still today,the calls I got from is collection to tell me I'm behind with my payment nd yes I know that my question is how do u expect me to pay my account when you failing to deliver. Give me my money so I can pay my account simple
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
23 Mar 2016, 11:54Hello emy02,
Please accept our sincere apologies for the lapse in service experienced.
Please be advised that a urgent investigation request is submitted to our regional credit office management to address. Feedback confirming resolution to our query will be communicated to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the lapse in service experienced.
Please be advised that a urgent investigation request is submitted to our regional credit office management to address. Feedback confirming resolution to our query will be communicated to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply23 Mar 2016, 11:54
Official
Hello emy02,
Please accept our sincere apologies for the lapse in service experienced.
Please be advised that a urgent investigation request is submitted to our regional credit office management to address. Feedback confirming resolution to our query will be communicated to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the lapse in service experienced.
Please be advised that a urgent investigation request is submitted to our regional credit office management to address. Feedback confirming resolution to our query will be communicated to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,