Policies cancelled

I have cancelled all policies in February 2015 however I was still being billed. After calling the call centre several times I was told to contact Finrite. I spoke to shaun Tsotetsi who informed me in writing that all payments will be reversed and I must check my statement. A few days later a lady contacted me from Edcon asking for payment, I explained to her what had happened and she said she would update the system. Last week I received my Edgars statement which shows that I am still being billed and no payments were reversed. I wrote to Edgars head office and called the call centre byt got no response or joy. I am not fed up with calling and writing to Edgars sice Febraury this year. The call centre staff are rude, *********** and not helpful at all. My credit rating has not been adversely affected and after numerous efforts I have finally gotten an attorney to handle my case. I am disgusted that such a big retail store has such incompetant people working there who cannot cancel a simple policy.