kB
kobus B

1 reviews | Active since Dec 2014

15 Mar 2016, 13:03

please stop harassing me part 2

Hi, <br> <br> I have been taken off the no call list 3 times now. This is your response from the a previous complaint \Please be advised a note has been made on your account that you don't want to receive tele marketing calls from our financial services department and third party companies.\"<br> <br> from the 4th of february 2016 i got calls to tell me im a edgars vip member from *** - 79 times !!!! Today they decided to start phoning me from a new number ***, its only 1 pm, got 4 calls from them. Thats 83 times in just over a month, im sure that close to stalker status. <br> <br> Explain to me what must i do to get privacy ? And im dead serious here, if i close my account - will you stop phoning ? <br> <br> And while im writing this i just received my 5th call today. "

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Replies (1)
Edgars
Edgars's reply16 Mar 2016, 10:30
Official
Hello dLux,

It is with great displeasure to hear that you still receiving telesales phone calls after a request to have your details removed was submitted.

Please accept our sincere apologies for any frustrations occurred due to this incident.

Please be advised that your query is submitted to our 3rd party company's management team to have your details removed.

Please find below reference number for this query:
***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***