ED
Elriza D
1 reviews | Active since Jan 2016
02 Jan 2016, 23:12
Please stock up on cosmetics at this store.
This week I went to my local Edgars searching for a product I like but the person in-charge of that department said they have in the store room but were too lazy to get the product and asked me to come back the next day and so I did and still no stock. Feel like I'm wasting my time at this store and would rather spend my money elsewhere. There are limited cosmetic stock on the shelves with no variety at all I would rather go to other stores. This is not the first time this has happened and honestly Edgars Vryheid can close the cosmetic department (in my opinion).
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
05 Jan 2016, 09:53Hello Riza.com,
In response to your recent communication with regards to stocking more cosmetic products at our Edgars Vryheid store.
Thank you for reporting your service experience at this particular.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you. To ensure that our staff conducts themself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with our stores management team in order to implement corrective measures especially with our cosmetics staff.
Please be advised that we have escalated your valued suggestion to our cosmetics buyer and the stores management team to review for future purchasing.
Thank you for your continued support.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 9
In response to your recent communication with regards to stocking more cosmetic products at our Edgars Vryheid store.
Thank you for reporting your service experience at this particular.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you. To ensure that our staff conducts themself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with our stores management team in order to implement corrective measures especially with our cosmetics staff.
Please be advised that we have escalated your valued suggestion to our cosmetics buyer and the stores management team to review for future purchasing.
Thank you for your continued support.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 9
Edgars's reply05 Jan 2016, 09:53
Official
Hello Riza.com,
In response to your recent communication with regards to stocking more cosmetic products at our Edgars Vryheid store.
Thank you for reporting your service experience at this particular.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you. To ensure that our staff conducts themself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with our stores management team in order to implement corrective measures especially with our cosmetics staff.
Please be advised that we have escalated your valued suggestion to our cosmetics buyer and the stores management team to review for future purchasing.
Thank you for your continued support.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 9
In response to your recent communication with regards to stocking more cosmetic products at our Edgars Vryheid store.
Thank you for reporting your service experience at this particular.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you. To ensure that our staff conducts themself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with our stores management team in order to implement corrective measures especially with our cosmetics staff.
Please be advised that we have escalated your valued suggestion to our cosmetics buyer and the stores management team to review for future purchasing.
Thank you for your continued support.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 9