IG
Inge G

1 reviews | Active since Jun 2015

12 Jun 2015, 14:06

Please Reallocate Payments

Good Afternoon<br> <br> I contacted Edgars call centre (***) when I realised I made my Edgar's payment using the incorrect beneficiary reference. I was instructed to phone the \Remittance Department"who would be able to reallocate the payment to the correct account. The number given to me for the remittance department - *** just rings and I need someone to please contact me so that we can resolve this matter.<br> <br> Kind regards<br> IdeG"""

0
Replies (1)
Edgars
Edgars's reply15 Jun 2015, 14:01
Official
Hello IdeG,

As per our telephonic discussion, we are pleased your payment is reflecting and you are satisfied. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below
number.

Kind regards.
Edcon customer experience team.
***