BS
Basani S
1 reviews | Active since May 2011
10 Sept 2015, 13:50
Please hire staff for the shoe department (womens)
I went to Edgars Sandton this morning around 10am to get shoes. The store had staff working in the other departments but there was NO ONE at the shoes and luggage department. I asked about 2 of them to help me find the shoe assistant but they just walked away and never came back. I always get slow service at this store, especially at this department and the MAC counter. Please get us assistants who are willing to help. The service is nauseating!
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
12 Sept 2015, 15:41Hello Nhlalala,
Thank you for bringing this matter to our attention. Please note we have referred this query to the store manager to review and address with the staff. Thank you for giving this feedback. It is feedback from customers like you that helps us improve. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for bringing this matter to our attention. Please note we have referred this query to the store manager to review and address with the staff. Thank you for giving this feedback. It is feedback from customers like you that helps us improve. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply12 Sept 2015, 15:41
Official
Hello Nhlalala,
Thank you for bringing this matter to our attention. Please note we have referred this query to the store manager to review and address with the staff. Thank you for giving this feedback. It is feedback from customers like you that helps us improve. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for bringing this matter to our attention. Please note we have referred this query to the store manager to review and address with the staff. Thank you for giving this feedback. It is feedback from customers like you that helps us improve. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***