1 reviews | Active since Sept 2011
Please give Tshepo a raise
I took out cellphone insurance at Edgars Forest Hill on 12/04/2015. I went to Barcelona on 01/05/2015 and I got pick pocketed. Got a police report, in Spanish, and submitted a claim on 11/05/2015. Tshepo assisted me. On 12/05/2015 Tshepo called me and said Finrite Financial services can't find any insurance on their system loaded on my name. I had to go back home to fetch the proof and drove to Edgars. Tshepo scanned it in and emailed it off to Finrite.<br> <br> Conclusion: It's the second time in my life I claimed for a phone. The first time was in 2011 at Sanlam and the service was AMZAING! I wasted a lot my valuable time with FinRite and will go back to Sanlam. FinRite's commutation skills sucks BIG time!<br> <br> Tshepo deserves a bonus and a raise! :)
Thank you for taking your time to write us this compliment. It is such feedback that motivates and reassures us that we are still going the extra mile for our customers. We are pleased that Tshepo rendered an outstanding service thus this compliment was sent to the store manager for acknowledgement and recognition.
Thank you again for writing us this wonderful compliment.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for taking your time to write us this compliment. It is such feedback that motivates and reassures us that we are still going the extra mile for our customers. We are pleased that Tshepo rendered an outstanding service thus this compliment was sent to the store manager for acknowledgement and recognition.
Thank you again for writing us this wonderful compliment.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***