1 reviews | Active since Aug 2014
I am writing this report as a last resort as I have exhausted all in store / callcentre / RMCS contact options.<br> <br> I had a airtime contract linked to my edgars account which awarded me R115 airtime and R100 sms's for about R60 per month which was charged to my account which RMCS administered. I attempted to end the contract as I would like to port the number to a new contract.<br> <br> I have been in-store SEVERAL TIMES, contacted the Edgars call-centre as well as attempted the RMCS contact numbers but the issue is still not resolved. I have closed my edgars account, received confirmation at Edgars customer care that the airtime contract has been cancelled, but I still continue to received airtime and sms's credited to my phone. Reference numbers linked to this issue are:<br> - ***<br> - ***<br> - ***<br> - 720839<br> I have dealt with people by the name of Michael, Mpho, Owen, Jaylene Selona and Nomathemba Magazi at Edgars call-centre and RMCS. I started enquiring about this issue in March 2015 and have run out of options. <br> <br> Please assist as this is EXTREMELY FRUSTRATING AND INCONVENIENCING. I cannot port my number to the new contract because of this.
Best regards,
Best regards,
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