Pleasantly Surprised
Dear Sir/Madam,
Today 18 December 2017 I visited your Waterfront store and I must applaud your store manager (Jasmin) for her efforts and dedication to customer service. She politely listened to me (the customer) about my feedback about her store and provided a resolution for myself and family members to continually support the Edcon group in the future. I however was met by other staff when I queried my exchanges but was not provided with a resolution to my satisfaction until I requested to speak to the store manager. WELL DONE Jasmin and may you continually improve the store.
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Edgars's replyOfficial
19 Dec 2017, 13:46Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Jasmin. We will be sure to pass your comment over to Jasmin and her direct manager.
Reference number: ***/GO
The Edcon Customer Experience Team
Best regards,
Edgars's reply19 Dec 2017, 13:46
Official
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Jasmin. We will be sure to pass your comment over to Jasmin and her direct manager.
Reference number: ***/GO
The Edcon Customer Experience Team
Best regards,