BK
Bafana K

1 reviews | Active since Mar 2010

11 Feb 2015, 19:46

Pillar to Post and Con Artist Tendances

I claimed for my ACC protection plan .Edgars was paid by the Insurance.My insurance over paid them, (this is due to the fact I was still paying while the insurance was being processed).This therefore means the amount overpaid is mine which the Edcon call center agent also confirmedon 27/11/14that money was due to me &amp

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Replies (1)
Edgars
Edgars's reply13 Feb 2015, 15:57
Official
Hello bafana082,

Thank you for raising your concerns with us. Please note the accounts department require certified documents and branch codes. The query will be referred to the accounts department and concrete feedback will be given to you shortly. Please accept our sincere apology for the inconvenience caused.

Your reference number is as follows: ***/GO

Kind regards.
Edcon customer experience team,
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