PILLAR TO PILLAR Ridiculous service by management

<p>I wad told that the last white jean I was looking for was on display and I should find the guy in a white shirt and he'll assit me. It took me about 5 min to find him and when I eventually found him he told me to go and look for Bongani. It took me another 5 to 10 min to find Bongani being assisted by the guy in a white shirt after he saw me struggling to find him. Bongani himself then told he is not gonna strip dolls and told me to go find another guy when I told him I've in the shop for about 15 min.</p> <p> </p> <p>I then Googled the shop number while in the shop and asked for management to lay a complaint. The lady put me through to Bongani, the same guy that didn't wanna strip dolls. I explained that my complaint was about him so the call was pointless. He came to me while in the shop and raised his voice and told me he knows customer service. He continued to argue with me around the shop towards the "doll". </p> <p> </p> <p>He needs to be told that good service is great when you ask once. The customer is always right and is king. If I didn't need the jeans for an event tomorrow I would have left because of bad service. </p>