1 reviews | Active since Jan 2017

17 Jan 2017, 17:40

Phone with falls specs

<p>Hi bought a phone at Edgars Galleria mall. When I got home the phone had lower specifications then the Manufacturer's listed specs. Firstly at the store they advertised a ZTE Blade V7 but they give you a ZTE Blade V7 Lite, the more confusing thing is even the ZTE Lite they gave me doesn't even meet the minimum specs that are listed on the manufacturer's website. I took the Blade Lite based on the information of the manufacturers. Now I don't want this phone because it's simple doesn't meet my requirements. The original specs of the ZTE lite are 16Gig onboard memory and 2Gig ram but I got 8Gig onboard memory and 1Gig Ram. And the Edgars salesperson just told me that, I bought the phone and there's nothing I can do about it.</p>

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Replies (2)
Edgars
Edgars's reply18 Jan 2017, 08:25
Official

Thank you for bringing this matter to our attention.

We apologise for the frustrations and any inconvenience caused to you regarding the handset that you have purchased.By copy of the mail we will advised management to fully investigate and provide you with feedback.

***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,

's update18 Jan 2017, 14:41
Reviewer Update

Got a missed call early in the morning. I think it was the Edgars store calling me. Please kindly call me again.