PHONE SENT FOR REPAIR BUT WAS NOT REPAIRED

My husband bought me a blackberry cellphone cash for Christmas from Edgars in Chatsworth and there was a default on it, he took it back to Edgars only to be told that the cellphone was not new ( as he told by salesperson) <br> but it was a second hand phone that was previously repaired. My husband then paid extra and bought me another cellphone from Edgars on 30 December. At the beginning of April, he took the phone back to Edgars as there was faults on the phone, it was sent for repairs and a week later we collected it, only after collection we realized that the phone is still not totally operational, we were told that the software was upgraded but clearly that was not the case.. We ARE totally disgusted with Edgars customer service, as this is frustrating and time consuming. We paid cash for the phone but are still having endless problems.<br> <br> I DO NOT ADVISE ANYONE TO BUY FROM CHATSWORTH EDGARS CELLULAR.. TOTALLY DISGUSTED.