RR
RENEILWE R
1 reviews | Active since Apr 2013
02 Mar 2016, 14:20
Phone not fixed ,not returned
I took my phone for repair even today I haven't received the phone back ,I called finrite they told me the phone is not fixed because edgars didn't claim the R40 .I called mall at reds to check if they received my phone no one can tell me where my phone is .they are always checking in the storeroom .<br> <br> can I please have my phone ,I booked it on the 10 January by lizbeth
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Replies (1)
Edgars's replyOfficial
03 Mar 2016, 09:05Hello dramalepe,
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise.
We are currently liaising with the store manager, once we have received feedback I assure you further communication will be provided to you. Your reference is ***/GO.
Kind regards,
Edcon customer experience team,
***
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise.
We are currently liaising with the store manager, once we have received feedback I assure you further communication will be provided to you. Your reference is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply03 Mar 2016, 09:05
Official
Hello dramalepe,
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise.
We are currently liaising with the store manager, once we have received feedback I assure you further communication will be provided to you. Your reference is ***/GO.
Kind regards,
Edcon customer experience team,
***
Sending your cell phone for repairs should not be time consuming and frustrating and for that we must apologise.
We are currently liaising with the store manager, once we have received feedback I assure you further communication will be provided to you. Your reference is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,