RH
Rika H

1 reviews | Active since Mar 2013

04 Jul 2016, 19:04

Phone handed in for repair - year later still no news on who stole it at your service centre

<p>I handed a phone in at Vodacom counter in Edgars Lakeside Mall in July 2015 for a repair. I have been back nine times - I have tried phoning your call center. They gave me feedback in August and I said give me back my phone. It's a year later and it's just gone. I've been back numerous times. I've complained here - there is absolutly no feedback from your company. Device book in confirmation ********** </p>

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Replies (1)
Edgars
Edgars's reply05 Jul 2016, 08:35
Official

Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store manager and will revert with feedback shortly regarding our cell phone.

Your reference number is ********** 145/GO.

Kind Regards
Customer Experience team
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