Phone being repaired since September 2015

I booked in my Huawei Y520 for repairs on the 21st of September 2015 and since haven't had it returned. The phone needed a firmware reload yet when i decided to do the follow up with the repair center myself, since the edgars staff couldn't help me, I was told that the device was awaiting spare parts. Spare parts for a firmware reload? I Had the phone in my possession for two months, the repair center has had it for four months. I have had to purchase a new phone again because I have lost all hope of having my phone returned. Being a Technician for Telkom Mobile myself, I have decided to alert my own customers of the dangers of buying at Edgars. I will never even consider buying socks at Edgars again since the staff is clueless and their repair center knows even less. Its a hard lesson that I have learnt but I have learnt my lesson. I will keep on advising others about this as much as I can. Thank You for NOTHING!!!