1 reviews | Active since Dec 2015
Perfume not what it's supposed to be
I bought a Narciso Rodriguez parfum 90ml, R1670 last week and I was so disappointed when I wore it because it didn't even last couple of hours on me. Everyone around me couldn't smell it either. On the 21st I returned it to the store, they told me they will phone the Rep and get back to me and they gave me the tester to take home. I didn't get any feedback. The tester is a bit stronger than the one I bought but it doesn't survive a day. I've used different brands over the years and this has never happened. Even the reasonable Elizabeth Arden Untold that I use for work lasts for days on the clothing. I don't even buy EDT because I want intensity. I can't keep driving there when I was told they won't change it for me. Now I want my money back and they must take their tester.
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards. The rap will be in contact with you once she returns from leave. We can imagine the frustration caused and for that we sincerely apologise. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards. The rap will be in contact with you once she returns from leave. We can imagine the frustration caused and for that we sincerely apologise. Concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
