YN
Yogan N

1 reviews | Active since Jul 2015

12 Nov 2024, 17:37

Penny Wise Pound Foolish...Make Money The Honest Way !!!

I shop at Edgars very infrequently not of of necessity but more a sense of nostalgia especially at this time of the year...in the past a trip to an Edgars store was really a fantastic experience and one we all looked forward to. I did so for the first time this year on 27 October 2024 visiting the store at Mall At Africa which was great (staff brilliant) and managed to get some real bargains. Unfortuantely that glow was pretty much extinguished this morning when the statement of account was received...which is exactly 10 days after the purchase...IMPORTANT NOTE...it was done on the 6 month interest free option. To my surprise I see interest charged of R19.57 and fees of R28 which I later found out is newly implemented for managing the account. My first payment is only meant to happen at the end of November but already I am being charged interest ????...nothing overdue ??? The amount is immaterial but really points to an issue of principle. I pride myself on maintaining my accounts at the highest standard and have never had to pay interest before. I do not have to shop at Edgars...I can do so at any number of retailers. I have noticed in the recent past...Edgars seems to value the customers who buy and can't really afford it more than the ones who buy and diligently pay well over the minimum required amount. We all know what the downfall of the once mighty Edgars was...giving credit to those who could not afford it and sitting with bad debts that eventually choked the life out it.

NostaIgia has now made way to common sense and I have now decided to settle the account in full and close my account which I have had since Edgars was Edgars and not owned by UNRETAILABILTY !!! This really is the last kicks of a dying horse for EDGARS.

It really is a sad day !!!!

0
Replies (0)