PM
Princess M
1 reviews | Active since Jul 2018
20 Sept 2019, 10:31
Peaceful Shopping
The Service Is Poor, Went ther to Do Some Shopping for My Mother and i was Just wearing Ordinary clothes and Water boots , tge Security Starterd Following me around as if i was a Shoplifter, And they Followed me to the Till until i left the Store, When i got To The Door The Other Security Insinuated that They Need to Search My Bags , Edgar's Tzaneen its Just an Unpleasant Place To Shop, I dont Think a Person should be Judged based on how they are dressed.
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Edgars's replyOfficial
20 Sept 2019, 10:40Dear Princess,
Thank you for notifying us of your shopping experience at our Edgars Tzaneen store. We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations might have occurred due to this incident. Kindly note your complaint is referred to the stores management team in order to implement corrective measures with the security and our instore staff. Your patronage is important to us, and we hope that you will continue to give us opportunities to service you and that you will be treated differently on your next visit. Below is a reference number generated for this complaint:***/GO Kind regards,The Edgars Team***
Thank you for notifying us of your shopping experience at our Edgars Tzaneen store. We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations might have occurred due to this incident. Kindly note your complaint is referred to the stores management team in order to implement corrective measures with the security and our instore staff. Your patronage is important to us, and we hope that you will continue to give us opportunities to service you and that you will be treated differently on your next visit. Below is a reference number generated for this complaint:***/GO Kind regards,The Edgars Team***
Best regards,
Edgars's reply20 Sept 2019, 10:40
Official
Dear Princess,
Thank you for notifying us of your shopping experience at our Edgars Tzaneen store. We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations might have occurred due to this incident. Kindly note your complaint is referred to the stores management team in order to implement corrective measures with the security and our instore staff. Your patronage is important to us, and we hope that you will continue to give us opportunities to service you and that you will be treated differently on your next visit. Below is a reference number generated for this complaint:***/GO Kind regards,The Edgars Team***
Thank you for notifying us of your shopping experience at our Edgars Tzaneen store. We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations might have occurred due to this incident. Kindly note your complaint is referred to the stores management team in order to implement corrective measures with the security and our instore staff. Your patronage is important to us, and we hope that you will continue to give us opportunities to service you and that you will be treated differently on your next visit. Below is a reference number generated for this complaint:***/GO Kind regards,The Edgars Team***
Best regards,