Payments not reflecting once again

This is now the 2nd time that edgars don't allocate my payment, I'm in a process of buying a house and if u do your job properly you wil see my payment was made on the 28th of August in time now im getting calls and messages to make payment in order to avoid negative status if something is going to happen with my deal to buy a house because you guys don't do your work and give me a negative status i will sue!!! I have emailed POP everything still nothing.. I want this fixed and a apology from edgars.. This is pathetic..