RH
Rika H
1 reviews | Active since Mar 2013
11 Feb 2015, 16:04
Payments not allocated - nobody helping
I've made payments via EFT on my account ... this has not been allocated. I've sent proof through. For last 6 months I've asked to have statements mailed to me which is still not happening. I have made 20 odd phone calls and I still have not one person who is able to help me. Who do I go to next?
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Edgars's replyOfficial
13 Feb 2015, 13:04Hello Mrsrat01,
We would like to apologise for the overall experience. Kindly note a payment of R R2600.00 dated 13/12/2014 has updated on the system. The latest statements were emailed to the given email address. If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We would like to apologise for the overall experience. Kindly note a payment of R R2600.00 dated 13/12/2014 has updated on the system. The latest statements were emailed to the given email address. If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply13 Feb 2015, 13:04
Official
Hello Mrsrat01,
We would like to apologise for the overall experience. Kindly note a payment of R R2600.00 dated 13/12/2014 has updated on the system. The latest statements were emailed to the given email address. If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We would like to apologise for the overall experience. Kindly note a payment of R R2600.00 dated 13/12/2014 has updated on the system. The latest statements were emailed to the given email address. If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***