Payment problems

<p>I have made payment via eft on 25 July 2016, the funds still do not reflect on my account. I send an email ********** on 10 August 2016 with the proof of payment asking them to allocate the payment. I was send an email 12 August 2016 stating that it can take 72hrs. I send another email 19 August as the funds still did not reflect on your Online platform. I was send an email 21 August 2016 stating "In response to your email received, kindly be advised that tracing is still process and will provide you with feedback accordingly once the investigation is complete." I have send another email 26 August 2016 and I am still waiting. It is more that a month later, the funds have not been allocted to the account. </p>