Payment not reflecting

Item: Edgars
Rating: 1
Author: Kathleen S

I'm really upset with the service I am receiving from edgars/rcs. I paid an amount of R850 towards my edgars account at Legit on the 28th of April 2022. I received numerous messages indicating that my account is overdue. First message received on the 06th May 2022 and the second received on the 9th of May 2022. I went into the edgars store and queried it. Was put through the call centre and they gave me an email address which didn't work. I then sent an email to edg******* with no response since the 09th May 2022.

Helpful (0)

Replies (3)

Edgars's replyOfficial

11 May 2022, 15:01

Good afternoon Kathleen.

I have received your documents and escalated your query .

Thank you and take care.

Edgars's reply11 May 2022, 15:01

Official

Good afternoon Kathleen.

I have received your documents and escalated your query .

Thank you and take care.

Kathleen S's updateReviewer Update

12 May 2022, 13:11

Good day. When can I expect a response from RCS? They seem to be very delayed. Should I instead go to legit and ask them to reverse the payment?

Kathleen S's update12 May 2022, 13:11

Reviewer Update

Good day. When can I expect a response from RCS? They seem to be very delayed. Should I instead go to legit and ask them to reverse the payment?

Edgars's replyOfficial

16 May 2022, 10:08

Good afternoon Kathleen.

Trust you well.

Feedback has been provided by RCS.
Should you have any further enquiries please feel free to contact us.

Thank you and take care

Edgars's reply16 May 2022, 10:08

Official

Good afternoon Kathleen.

Trust you well.

Feedback has been provided by RCS.
Should you have any further enquiries please feel free to contact us.

Thank you and take care