PAYMENT MADEI ERROR ON CLOSED ACCOUNT

Dear Edgars,

i have recently paid a R1000.00 by mistake, under my closed Edgas account ,i have complained to your customer care about the matter ,no response for days and after sending quite a few reminders ,they came back saying that they cant find my account details ,yet no ones ask for my account details ,this account is closed and the money was meant for municipalty bills but because of almost same ref ,we paid into wrong account,please arrange a refund or even a voucher will be fine ,REF ***,Thank you Jacqueline Mokgopi