PS
PORTIA S
1 reviews | Active since Aug 2017
02 Aug 2017, 13:56
PAYMENT
<p>ON THE 17th of September 2015 </p> <p>I went to clare my name at Edgars to paid up all my total under my account.</p> <p>Mnyandu mall manager called the legal department that was handling my account</p> <p>They said if I paid the total they will give me certain percentage discount.. I dd that </p> <p> </p> <p>I ended up paying 6000 if im correct. bt I hv the slips.</p> <p>they said they will fax the paid up letter to the store bt I must check after 3 months </p> <p>I did that... </p> <p>THERE WAS NO LETTER... </p> <p> </p> <p>up until june 2017 they called me about the balance and I see they changed the legal department that was handling my account they use new one...</p> <p>I went to the store with proof of PAYMENT they called departments more than firth time bt there was no way forward they said they will look.this matter </p> <p>but today they keep on calling me they say I have over due balance </p> <p>PLEASE SORT THIS ISSURE FOR ME </p> <p>MY NUMBERS ********** 557</p>
Helpful (0)
Replies (6)0
Replies (6)
Edgars's replyOfficial
03 Aug 2017, 09:40Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply03 Aug 2017, 09:40
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
03 Aug 2017, 09:40Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply03 Aug 2017, 09:40
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
03 Aug 2017, 09:40Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply03 Aug 2017, 09:40
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
PS
PORTIA S's updateReviewer Update
03 Aug 2017, 09:48My Id numbers
***
PS
PORTIA S's update03 Aug 2017, 09:48
Reviewer Update
My Id numbers
***
PS
PORTIA S's updateReviewer Update
13 Aug 2017, 09:09NO one called me as yet
why don't you take your CUSTOMERS SERIOUS
PS
PORTIA S's update13 Aug 2017, 09:09
Reviewer Update
NO one called me as yet
why don't you take your CUSTOMERS SERIOUS
PS
PORTIA S's updateReviewer Update
13 Aug 2017, 09:11KNOW if I don't receive any call by the end of this week I will make sure I sue Edgars and PUBLISH it to.the whole word that how bad is your service you say things you don't mean
still waiting for.my paid up later from 2015
you don't take CUSTOMERS SERIOUS but watch and see i will sue YOU
PS
PORTIA S's update13 Aug 2017, 09:11
Reviewer Update
KNOW if I don't receive any call by the end of this week I will make sure I sue Edgars and PUBLISH it to.the whole word that how bad is your service you say things you don't mean
still waiting for.my paid up later from 2015
you don't take CUSTOMERS SERIOUS but watch and see i will sue YOU